Ever since we started out, we have worked closely with healthcare professionals and built up a close relation to the markets we operate in and to the users of our products. To be able to deliver the best products in our business, we are obliged to know the impact of the products we develop on real-life users.
Therefore we have it as our guiding principle to keep getting closer to our customers' customers and understanding their needs. Everybody at Tytex has a responsibility to listen and help respond to the needs of all our customers.
In practice, this means that we have built up a network of professionals and market experts at all levels, giving us access to the end users of our products. The collaboration with and input from this network constantly ensures that we are on top of market trends and developments which enables to act as your consultant in the specific medical requirements you have to your product.
A concrete example of how we convert this knowledge into value-adding tools for our partners is our patient, value and supply chain pathways - a comprehensive survey of every single step a patient goes through in the course of a disease with the associated touch points of supply and purchase, that makes it possible to identify the exact challenges both the patient and the care system face and which enables us to act accordingly.
If you would like to know more about how we work with market knowledge and end-users, contact our Medical Product Manager & Nurse for information